Last updated October 3, 2025
These general terms and conditions ("GTCs"), as they may be amended from time to time as set out herein, govern the use and provision of the Services provided by Fablo Innovations ("Ablo") or its Affiliates to the Subscriber and forms part of the Agreement between the Parties.
Capitalized terms that are used but not defined in this document shall have the meaning set out in the Order Form or Section 12 (Definitions).
These general terms and conditions ("GTCs"), as they may be amended from time to time as set out herein, govern the use and provision of the Services provided by Ablo or its Affiliates to the Subscriber and forms part of the Agreement between the Parties.
Capitalized terms that are used but not defined in this document shall have the meaning set out in the Order Form.
Subject to the terms and conditions of the Agreement, the Subscriber hereby subscribes to, and Ablo shall supply, the Services specified in the Order Form.
Ablo shall endeavor to make the Services available 24/7 except for interruptions due to support and maintenance. Ablo shall use all commercially reasonable efforts to (i) undertake maintenance that cause as little disruption of the Services as possible and (ii) provide advance notice to the Subscriber of any suspension of the Services.
The Subscriber is responsible for obtaining and maintaining, at its expense, the hardware, software and Internet connectivity necessary to access and use the Services.
Personnel specified by the Subscriber will be provided with administrative privileges (administrators) to manage the Subscriber's account and its end users, whereby the administrators may be able to access logging and information about end users' use of the Services. If an administrator or end user is no longer authorized to use the Services, the Subscriber shall promptly notify Ablo.
The Subscriber is responsible for all administrators' and end users' use of the Services. The Subscriber is also responsible for safeguarding any access credentials related to the Services and for all acts and omissions under its account. In case of suspected or confirmed unauthorized access to or use of the Services or the access credentials, the Subscriber shall promptly inform Ablo.
The Subscriber shall assign each of its end users with an individual and specific license, which may not be shared, transferred or otherwise used by anyone else, unless specified in the Agreement.
The Subscriber agrees not to (i) use the Services in a way that infringes, misappropriates or violates any person's rights, (ii) sub-license, sell or otherwise transfer its right to access or use the Services, (iii) attempt to reverse engineer or derive the source code of the Services or any portion thereof, except as permitted by applicable law, (iv) modify, customize, port, translate, localize or create derivative works of the Services, (v) use any automated or programmatic method to extract data or Output from the Services (vi) use its access to the Services to build a product or service which competes with the Services, and/or (vii) use the Services in a manner that interferes or attempts to interfere with the proper working of the Services.
The Subscriber is responsible for its and its Affiliates', and its and its Affiliates', administrators' and end users', use of the Services and adherence (or failure to adhere) to the usage restrictions. If Ablo has reasonable grounds to suspect that the Subscriber (or an individual administrator or end user) has violated Clause 2.3.1, Ablo will notify Subscriber by email (a 'service notice') and request Subscriber to take immediate and appropriate action. Ablo may after providing written notice suspend the Subscriber's (or the individual administrator's or end user's) access to the Services if (i) Ablo has reasonable grounds to believe that such breach poses an immediate risk of damage to Ablo, (ii) the Subscriber fails to comply with a service notice within the reasonable time-period set forth in the service notice or (iii) the breach is not capable of being remedied. If the Subscriber fails to take the required action stated in the service notice within 10 business days after a suspension, Ablo may, without prejudice to its other rights and remedies, terminate the Agreement immediately for cause in accordance with Clause 4.2.
The Subscriber shall pay the fees for the Services (i) which follow from the Order Form, or, if not stated in the Order Form, (ii) charged in accordance with Ablo's offered standard subscription plans from time to time.
The Subscriber's payment of fees is neither (i) contingent on the delivery of any future functionality or features nor (ii) dependent on statements not set forth in the Agreement.
Ablo reserves the right to update the fees charged hereunder, applicable on the coming Renewal Term, by giving at least 45 days' notice.
If the Agreement is terminated, the Subscriber is obliged to pay all fees owed for the period before the termination date. Unless explicitly stated herein, the Subscriber will not get a refund of already paid fees, except for pre-paid fees covering the period after the termination date. If the Subscriber terminates the Agreement without cause before the end of the then-current term, the Subscriber must immediately pay the remaining fees for the remainder of the term.
Invoices are due net 30 days from the invoice date.
If Ablo does not receive any duly invoiced amount by the due date, Ablo may (at its discretion and without limiting its rights or remedies hereunder), (i) charge an annual late interest equal to 12 per cent on the overdue amounts, (ii) suspend the Subscriber's access to the Services, until the overdue amounts are paid in full, provided that Ablo has given at least 10 business days' prior notice of such suspension and Ablo has not received payment of the defaulted amount within such period. In case of repeated payment delays by the Subscriber, Ablo may also condition future subscription renewals and service orders on shorter payment terms.
The fees do not include VAT or any other taxes, levies, duties, or similar governmental charges of any nature (collectively 'taxes'). The Subscriber is responsible for paying all taxes associated with the Agreement. If Ablo is legally obligated to pay or collect taxes for which Subscriber is responsible, Ablo will invoice Subscriber and Subscriber will pay that amount. Subscriber will provide Ablo any information Ablo reasonably requests to determine whether Ablo is obligated to collect taxes.
The Agreement is valid from the earlier of (i) the Effective Date, and (ii) the date when the Subscriber starts using the Services, and shall remain in force during the initial period set out in the Order Form (the "Initial Service Term").
Unless terminated by Ablo with at least 90 days' written notice or by Subscriber with at least 30 days' written notice before the expiry of the then current service period, the Agreement shall automatically renew for additional periods equal to the expiring Initial Service Term (each a "Renewal Term").
In addition to any termination rights stated elsewhere in the Agreement, a Party may terminate the Agreement for cause (i) upon 30 days' written notice to the other Party of a material breach, if the breach remains uncured at the expiration of the notice period, (ii) if the other Party becomes the subject to a proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors or governmental regulations, or (iii) if the other Party goes out of business, or ceases its operations.
Upon termination of the Agreement, howsoever occasioned, (i) the licenses under Clause 8.2 shall terminate (except to the extent for the duration needed to allow Ablo to assist the Subscriber with data retrieval under Clause 4.3.2), and (ii) all outstanding fees shall be due and payable.
In connection with termination of the Agreement or otherwise during the Term, Ablo undertakes to, on the Subscriber's reasonable request and at the Subscriber's reasonable expense, assist the Subscriber in retrieving any Subscriber Content stored in the Services (if any) in a standard machine-readable format. In addition, both Parties shall promptly return or, if so instructed by the other Party, destroy any Confidential Information of the other Party. Upon Subscriber's written request, Ablo shall delete any Subscriber Content stored in the Services (if any).
The provisions herein that by their nature are intended to survive the expiration or termination of this Agreement shall so survive to the extent necessary for the intended preservation of the Parties' rights and obligations. It is noted that the confidentiality undertakings in Clause 7.2 shall survive for 5 years counting from the termination hereof.
Ablo will defend Subscriber, against any third-party claim alleging that Subscriber's use of the Services, in accordance with this Agreement, infringes any Intellectual Property Rights of such third party and will indemnify Subscriber against any damages, costs, and reasonable attorney's fees actually awarded against Subscriber resulting from such claim.
If the Subscriber's use of the Service results (or in Ablo's opinion is likely to result) in an infringement claim, Ablo may either: (i) substitute functionally similar products or services; (ii) procure for the Subscriber the right to continue using the Service; or if (i) and (ii) are not commercially reasonable, (iii) terminate this Agreement, and refund the Subscriber any prepaid unused fees.
Subscriber will defend Ablo against any third-party claim arising from or relating to Input or Output that results from Input that is in violation of any term or condition of the Agreement or that Subscriber knew or reasonably should have known was likely to lead to violating Output and indemnify Ablo against any damages, costs and reasonable attorneys' fees actually awarded against Ablo resulting from such claim.
The indemnity obligations under Sections 5.1 and 5.2 are conditioned upon the party receiving the claim (the "Indemnified Party") (i) promptly giving the other party (the "Indemnifying Party") written notice of the claim (ii) giving the Indemnifying Party sole control of the defense and settlement of the claim (except that the Indemnifying Party may not settle any claim unless the settlement unconditionally releases the Indemnified Party of all liability), and (iii) gives the Indemnifying Party all reasonable assistance in connection with the defense or settlement of the claim, at the Indemnifying Party's expense.
Artificial intelligence and machine learning are rapidly evolving fields of technology. Ablo is constantly working to make the Services more accurate, reliable, safe, and beneficial. However, given the probabilistic nature of machine learning, use of the Services may in some situations result in incorrect Output that does not accurately reflect real information. The Subscriber is responsible for evaluating the accuracy and quality of Output as appropriate for its use case, including by using human review of the Output.
For avoidance of doubt, and without limiting the generality of Clause 6.1.1, the Output generated through the Services shall not be viewed as professional advice. Ablo does not bear any responsibility for the Output or any information that is derived from the Services.
Ablo warrants during the Term, that (i) the Services will conform materially in accordance with the specifications provided by Ablo and (ii) it will perform the Services in a professional manner, in accordance with generally accepted industry standards.
Except for the warranties in this section, the Services are provided on an as-is basis and Ablo disclaims all warranties express or implied (either in fact or by operation of law) or statutory, including all implied warranties of merchantability, fitness for a particular purpose, quality, accuracy, non-infringement and title.
Neither Party shall be liable under the Agreement for any indirect, special, incidental, exemplary, punitive or consequential damages, including lost profits, lost opportunities, or cost of substitute services or other economic loss arising out of or in connection with this Agreement, even if advised of the possibility of such damages.
Other than with respect to (i) the Subscriber's payment obligations under this Agreement, (ii) the Parties' obligations under Section 5 (Indemnification) and (iii) claims based on liability which, by law, cannot be limited (e.g. tort claims for gross negligence and intentional misconduct), a Party's aggregate liability under the Agreement shall not exceed the total fees paid or payable by the Subscriber in the 12 months prior to the event that gave rise to the claim.
"Confidential Information" means all information disclosed by a Party ("Disclosing Party") to the other Party ("Receiving Party"), whether orally or in writing, (i) that is designated as confidential or, given the nature of the information and the circumstances of disclosure, should be understood to be confidential, (ii) Subscriber Content, (iii) the Services, (iv) the terms and conditions of the Agreement, and (v) any business and marketing plans, technology and technical information, product plans and designs, and business processes disclosed by each Party in connection with the Agreement.
The Receiving Party shall (i) keep the Disclosing Party's Confidential Information confidential, (ii) safeguard all Confidential Information of the other Party with at least the same degree of care (but no less than reasonable care) as it uses to safeguard its own confidential information, and (iii) not use Confidential Information for any purpose outside the scope of the Agreement.
The Receiving Party is permitted to disclose Confidential Information to those of its employees, directors, attorneys, agents, subcontractors, and consultants who (i) need to know the Confidential Information in connection with the purpose, execution and contract management of the Agreement, and (ii) are bound by confidentiality obligations (either through agreement or under law) no less stringent than those in the Agreement.
Each Party must implement reasonable and appropriate measures designed to help secure access to and use of the Confidential Information. Ablo shall maintain industry-standard security practices throughout the Term.
Ablo and its Affiliates or licensors own all rights, title, and interest in and to the Services, including but not limited to all Intellectual Property Rights included therein, as well as modifications, updates and upgrades thereof. Nothing in this Agreement shall be considered a transfer or license to those rights, except as explicitly stated herein.
As between the parties, the Subscriber, its Affiliates and/or licensors owns all rights, title and interest in and to the Subscriber Content.
Subject to the Subscriber's and its Affiliates' adherence to this Agreement, Ablo grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable (except to Affiliates), fully revocable license for the Term, for the number of individual users stated in the Order Form, to access and use the Services specified in the Order Form for the Subscriber's and its Affiliates' internal business operations.
The Subscriber grants Ablo a limited, non-exclusive, non-transferable, non-sublicensable (except to Affiliates), fully revocable license for the Term to use, store, copy, transmit, create derivative works of and display the Subscriber Content for the provision of the Services in accordance with the Agreement.
Ablo will not use Subscriber's Confidential Information to train generative or base AI models, nor will it allow its subcontractors to do so, unless agreed upon separately in writing. Ablo may collect anonymized usage data to develop, improve, support and operate its Services.
When providing the Services to the Subscriber, Ablo will process any personal data contained within the Subscriber Content on behalf of the Subscriber in accordance with applicable data protection laws and our Privacy Policy.
This Agreement does not create a partnership, joint venture, or agency relationship between the Parties or their respective Affiliates. The Parties are independent from each other, and neither Party will have the power to bind the other or to incur obligations on the other's behalf without the other Party's prior written consent.
In the event any provision of this Agreement is wholly or partly invalid, the validity of this Agreement as a whole shall not be affected and the remaining provisions of this Agreement shall remain valid.
Neither Party may assign any of its rights or obligations under the Agreement, whether by operation of law or otherwise, without the other Party's prior written consent (not to be unreasonably withheld) provided, however, that either Party may assign the Agreement in its entirety, without the other Party's consent (i) to its Affiliate, or (ii) in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
Except for payment obligations under the Agreement, neither Party will be liable for failure to perform or inadequate performance under the Agreement to the extent caused by a condition that was beyond the Party's reasonable control and which substantially affects the Party's or its sub-contractors' performance, including, for example, a natural disaster, epidemic or pandemic, act of war or terrorism, riot or civil unrest, labor conditions such as boycott, strike, lock-out, governmental action, disruption of telecommunications, failure or delay of internet services providers or widespread internet disturbance.
The Agreement sets forth and constitutes the entire agreement and understanding between the Parties with respect to the subject matter hereof and all prior agreements, understanding, promises and representations, whether written or oral, with respect thereto are superseded hereby.
Ablo may amend these GTCs by posting updated GTCs on its website. All updates become effective when posted. If the Subscriber reasonably considers an update to materially adversely affect it, it has 15 days after posting of such update to bring such matter to Ablo's attention.
This Agreement, and any dispute or claim arising out of or in connection with it (including any dispute or claim relating to non-contractual obligations) shall be governed by and construed in accordance with Swedish law, without regard to conflict-of-law or choice-of-law rules.
Any dispute, controversy or claim arising out of or in connection with the Agreement, or the breach, termination or invalidity thereof, shall be finally settled by arbitration administered by the SCC Arbitration Institute in Stockholm, Sweden. The language of the arbitral proceedings shall be English.
"Affiliate" means a Party's ultimate parent company and any legal entity that directly or indirectly through one or more intermediaries is controlled by or under common control with the ultimate parent company.
"Agreement" means the Order Form together with these GTCs and any other documents incorporated by reference.
"Input" means the data, documents, and other content uploaded, accessed, stored, or submitted by any means for the use in the Services by or on behalf of the Subscriber.
"Intellectual Property Rights" means all intellectual or industrial property rights, including patents, trademarks, copyrights, trade secrets, and similar rights.
"Output" means the output generated and returned by the Services, by or on behalf of the Subscriber, based on the Input.
"Services" means the Ablo AI-native task tracking platform, which is comprised of a cloud service accessible via a web interface through a browser and/or desktop app, and any ancillary documentation provided by Ablo to Subscriber hereunder.
"Subscriber Content" means both Input and Output collectively.
"Term" means the Initial Service Term and all Renewal Terms combined.
If you have questions, concerns, or complaints about these Terms or the Services, please contact us:
Email: lukas@ablo.finance
Address: Fablo Innovations, Storgatan 18, Stockholm 11455, Sweden